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Orders for Pick-up

Friday, April 24, 2020
How To Order For Pick-Up: Updated July 7, 2020

NEW RETAIL STORE HOURS
Monday: Closed
Tuesday to Saturday: 10am to 5pm
Sunday: 11am to 5pm

Orders must be placed and paid at our 787 Queen West retail store, retail@dufflet.com, 416-504-2870.
The Norseman location is for pick ups only AFTER you have ordered with Queen West.

Covid-19 safety measures: Please practice physical distancing by keeping 2 metres apart from others, limit of 2 persons inside the store at a time. All persons entering our premises shall wear a mask or face covering which covers the nose, mouth and chin.


HOW TO ORDER: Online from our Fresh Collection pages, via email to retail@dufflet.com, or call during business hours 416-504-2870.


---click on the image above for our Retail Ordering Deadlines chart---

If you miss the deadline, call Dufflet Queen West to see what’s available that day!


ORDERING PROCEDURES:
Add items to Cake Box from our Fresh Collection product pages, then select Pick-Up (or Delivery) and DUFFLET-DOWNTOWN as the location. Dufflet-Uptown is closed permanently.

Your Cake Box order will be forwarded to retail@dufflet.com for follow-up and confirmation during business hours.

Once processed, you will receive an email from Dufflet Queen West confirming your order along with the price, and your payment and pick-up (or delivery) options.*

*If you prefer to pickup from our Bakery in Etobicoke Tues-Fri 9a-4p, please let Dufflet-Downtown know when they contact you to confirm your order.

DELIVERY OPTIONS:
* For Tuesday to Saturday, courier or taxi can be arranged from Dufflet-Downtown.
* Orders for delivery using Uber Eats, EJoy City, DoorDash or Skip The Dishes are available. Please read our blog post here for hours and direct links to these websites.

PAYMENT: All payments are made via Dufflet Queen West. We accept major credit cards, cheques and debit cards. We also accept payment on-line. If you prefer, we can email a link to the Dufflet PayPal account where you can pay using credit or debit; a personal PayPal account is not required if you don't already have one.

OTHER NOTES:
* Short inscriptions may be written on most cakes at no extra charge.
* Special requests, custom orders and decorations are not available due to reduced capacity at our bakery.
* Mail-Order service is not available.


Looking for other ways to buy?
- search Where To Buy for food shops that normally carry Dufflet products in your neighbourhood



ALLERGENS: Dufflet products are hand-crafted in an open bakery and placed in pastry boxes, not sealed packages (except for packaged certified Gluten-Free items). The following ingredients are used in our bakery and may be present in any of our products: Peanuts, Tree Nuts, Dairy, Eggs, Soy, Wheat.