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Orders for Delivery

Friday, April 24, 2020
How To Order For Delivery
Updated: May 23, 2020


There are currently THREE ways to order delivery;

1) From Dufflet-Downtown for delivery:
Courier or Taxi delivery can be arranged from Dufflet-Downtown, Monday to Friday.
ORDERING DEADLINES:
Monday - CLOSED
Tuesday – order must be in by Saturday 4pm
Wednesday – order must be in by Saturday 4pm
Thursday – order must be in by Tuesday 4pm
Friday – order must be in by Wednesday 4pm
Saturday - delivery not available from Queen West
Sunday - CLOSED


2) From our UberEats account for delivery
UberEats offers same day ordering and delivery to those in a 4-kilometer radius from our bakery at 166 Norseman in Etobicoke. A popular selection of Dufflet items are available to order Monday to Friday from 9am to 5pm. The usual UberEats rates apply. This is the direct link to our UberEats page.


3) From our Ejoy City website for delivery
We have partnered with EJOY CITY for cake deliveries across Toronto. Please click on the link at the bottom of this page to be taken to their shopping cart and a list of Dufflet products available for delivery.

DUFFLET DELIVERY PROCEDURES WITH EJOY CITY:
Orders must be placed at least 48 hours in advance, Monday to Friday.
The cut off for placing orders is 4:00 pm weekdays.
Orders and deliveries are not available on weekends or holidays.

MINIMUM ORDERING DEADLINES:
4pm Monday, for delivery on Wednesday
4pm Tuesday, for delivery on Thursday
4pm Wednesday, for delivery on Friday
4pm Thursday, for delivery on Monday
4pm Friday, for delivery on Monday or Tuesday
Saturday & Sunday, for delivery on Wednesday

DELIVERY INFORMATION:
Monday to Friday estimated delivery time slots:
Downtown, Etobicoke, Mississauga: 10:30 am to 2:30 pm, or 12pm to 4pm
North York: 1pm to 5 pm
Beaches, Scarborough: 1pm to 5pm

EJOY drivers will do their best to deliver within the times above. If the delivery must be completed before a certain time, please email info@ejoycity.ca before you place the order for confirmation. There will be an additional fee for this service. Please note that occasional delays may be unavoidable due to weather, traffic conditions, etc.

CANCELLATION POLICY:
If you cancel your order immediately after purchase, the service fee will not be refunded.  Cancellations must be received for all orders before 4pm on the day the cake was ordered via email to info@ejoycity.ca

CAKE MESSAGE:
A short message can be written on the cake up to 3 to 5 words.  If the message does not fit on the cake, we will do our best to shorten the message.

RECEIVING DESSERTS:
If you are not home, please make sure that someone (like a concierge or neighbour) can receive your delivery for you. If the EJOY courier is unable to leave the products with a person, then products will be left at the front door. We are not responsible for the products that are left unattended.

* CLICK HERE FOR DELIVERY ORDERS VIA EJOY CITY *


ALLERGENS: Dufflet products are hand-crafted in an open bakery and placed in pastry boxes, not sealed packages (except for packaged certified Gluten-Free items). The following ingredients are used in our bakery and may be present in any of our products: Peanuts, Tree Nuts, Dairy, Eggs, Soy, Wheat.