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Orders for Delivery

Tuesday, September 15, 2020
How To Order For Delivery: Updated: September 15, 2020

DUFFLET RETAIL STORE HOURS
Monday: Closed
Tuesday to Saturday: 10am to 5pm
Sunday: 11am to 5pm

Orders must be placed and paid at our 787 Queen West retail store either by email to retail@dufflet.com or call 416-504-2870. The Norseman or Depot-Yonge locations are for pick ups only AFTER you have ordered with Queen West. Place orders with Queen West by phone, email, or using our online Cake Box under Fresh Collection.


---click on the image above for our Retail Ordering Deadlines chart---

ORDERING DEADLINES:
~by 5pm Sunday for Tuesday or Wednesday
~by 4pm Tuesday for Thursday
~by 4pm Wednesday for Friday, Saturday, or Sunday


OPTIONS FOR DELIVERY (updated September 15, 2020 - subject to change):

* Courier or Taxi delivery can be arranged from Dufflet Queen West, Tuesday to Saturday.

* Ejoy City for across the GTA (Downtown, Etobicoke, Mississauga, North York, Beaches, Scarborough).  *Please scroll to the bottom of this page for more details* Link:
https://www.ejoycity.ca/fantasycakes/shop?id=111&owner=yes&color=d4d235

* Uber Eats to Etobicoke, use Dufflet Uptown link: 
https://www.ubereats.com/ca/toronto/food-delivery/dufflet-uptown/IZbVseyGQsGXBYN_Sc_bSQ

* Uber Eats to Downtown, use Dufflet Downtown link: 
https://www.ubereats.com/ca/toronto/food-delivery/dufflet-downtown/oM2miShjRO-Mca-phy_ksg

* DoorDash to Etobicoke, use the Dufflet Pastries link: 
https://www.doordash.com/store/dufflet-pastries-toronto-1029616/1539069/en-US/?preview=1

* Skip The Dishes to Etobicoke, use the Dufflet Pastries link: 
https://www.skipthedishes.com/dufflet-pastries

* Skip The Dishes to Downtown, use the Dufflet Pastries link: 
https://www.skipthedishes.com/dufflet-pastries-queen-street-west


Details from the Ejoy City website for delivery:
Dufflet has partnered with EJOY CITY for cake deliveries across Toronto. Please click on the link at the bottom of this page to be taken to their shopping cart and a list of Dufflet products available for delivery.

DUFFLET DELIVERY PROCEDURES WITH EJOY CITY:
Orders must be placed at least 48 hours in advance, Monday to Friday.
The cut off for placing orders is 4:00 pm weekdays.
Orders and deliveries are not available on weekends or holidays.

MINIMUM ORDERING DEADLINES WITH EJOY CITY:
4pm Monday, for delivery on Wednesday
4pm Tuesday, for delivery on Thursday
4pm Wednesday, for delivery on Friday
4pm Thursday, for delivery on Monday
4pm Friday, for delivery on Tuesday
Saturday & Sunday, for delivery on Wednesday

DELIVERY INFORMATION WITH EJOY CITY:
Monday to Friday estimated delivery time slots:
Downtown, Etobicoke, Mississauga: 10:30 am to 2:30 pm, or 12pm to 4pm
North York: 1pm to 5 pm
Beaches, Scarborough: 1pm to 5pm

EJOY drivers will do their best to deliver within the times above. If the delivery must be completed before a certain time, please email info@ejoycity.ca before you place the order for confirmation. There will be an additional fee for this service. Please note that occasional delays may be unavoidable due to weather, traffic conditions, etc.

CANCELLATION POLICY WITH EJOY CITY:
If you cancel your order immediately after purchase, the service fee will not be refunded.  Cancellations must be received for all orders before 4pm on the day the cake was ordered via email to info@ejoycity.ca

CAKE MESSAGE WITH EJOY CITY:
A short message can be written on the cake up to 3 to 5 words.  If the message does not fit on the cake, we will do our best to shorten the message.

RECEIVING DESSERTS WITH EJOY CITY:
If you are not home, please make sure that someone (like a concierge or neighbour) can receive your delivery for you. If the EJOY courier is unable to leave the products with a person, then products will be left at the front door. We are not responsible for the products that are left unattended.

* CLICK HERE FOR DELIVERY ORDERS VIA EJOY CITY *


ALLERGENS: Dufflet products are hand-crafted in an open bakery and placed in pastry boxes, not sealed packages (except for packaged certified Gluten-Free items). The following ingredients are used in our bakery and may be present in any of our products: Peanuts, Tree Nuts, Dairy, Eggs, Soy, Wheat.